Frontier report on regulation of urban water industry released

The Parliamentary Secretary for the Environment, the Hon Simon Birmingham, today announced the release of the report “Improving Economic Regulation in the Urban Water Industry” for the Water Services Association of Australia (WSAA). This report was prepared by Frontier (Australia) for the WSAA and is a comprehensive study of the regulation of urban water across all Australian jurisdictions. It identifies gaps in the current regulatory frameworks, compares the frameworks with best practice, and makes a series of recommendations which are in the best interests of consumers.

The report identifies the priorities for reform of economic regulation, including:

  • clear and transparent regulation which is independent from Governments
  • incentives for productivity and innovation
  • increased customer engagement, and
  • merits review and appeal rights.

Frontier advises the WSAA and other clients on the urban water industry across Australia and New Zealand.

For more information, please contact Marita O’Keeffe at or call on +61 (0)3 9620 4488.

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